Bakstage.AI and Global BPO Services Are Bringing BPO 2.0 to The Business Show Miami 2026

This April, Shashank Singh, Founder & CEO of Bakstage.AI, will be attending The Business Show Miami 2026 alongside Nick Ramagoz, VP of Business Development at Global BPO Services. Together, they will be representing a partnership that is helping redefine the future of the BPO industry. The event will take place on April 29 and 30 … Read more

Heading to SXSW 2026 to Talk Agentic AI and the Future of Engagement

Shashank is attending SXSW 2026

I’m headed to Austin for SXSW 2026. 🎸🚀 I’ll be there from March 12-16 and would love to connect with anyone attending or based in ATX. SXSW has played an important role in our journey at Bakstage.AI. We were finalists in the SXSW Pitch event in 2023 and also finalists in the SXSW Innovation Awards. … Read more

NRF 2026 Recap: The Next Now Is Agentic, Conversational, and Back to Being Human

When: Jan. 11-13, 2026Where: Jacob K. Javits Convention Center NRF 2026 made something feel very real: retail is moving from “AI as a feature” to AI as infrastructure – embedded into discovery, decisioning, checkout, and support. NRF framed the show as “The Next Now,” and the floor backed it up with practical demos of agentic … Read more