Month: February 2026

HawkTalk Interview: Agentic AI, Conversational Commerce, and the New Front Door to Digital Experiences

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I recently had the chance to sit down with Jack Wagner on HawkTalk (Voice of Innovation) to discuss a major shift happening in AI right now: the move from copilots to truly agentic AI – and why live video + human-in-the-loop experiences are becoming the new front door for digital engagement. A big theme from … Read more

NRF 2026 Recap: The Next Now Is Agentic, Conversational, and Back to Being Human

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When: Jan. 11-13, 2026Where: Jacob K. Javits Convention Center NRF 2026 made something feel very real: retail is moving from “AI as a feature” to AI as infrastructure – embedded into discovery, decisioning, checkout, and support. NRF framed the show as “The Next Now,” and the floor backed it up with practical demos of agentic … Read more