Heading to SXSW 2026 to Talk Agentic AI and the Future of Engagement

Shashank is attending SXSW 2026

I’m headed to Austin for SXSW 2026. 🎸🚀 I’ll be there from March 12-16 and would love to connect with anyone attending or based in ATX. SXSW has played an important role in our journey at Bakstage.AI. We were finalists in the SXSW Pitch event in 2023 and also finalists in the SXSW Innovation Awards. … Read more

HawkTalk Interview: Agentic AI, Conversational Commerce, and the New Front Door to Digital Experiences

I recently had the chance to sit down with Jack Wagner on HawkTalk (Voice of Innovation) to discuss a major shift happening in AI right now: the move from copilots to truly agentic AI – and why live video + human-in-the-loop experiences are becoming the new front door for digital engagement. A big theme from … Read more

NRF 2026 Recap: The Next Now Is Agentic, Conversational, and Back to Being Human

When: Jan. 11-13, 2026Where: Jacob K. Javits Convention Center NRF 2026 made something feel very real: retail is moving from “AI as a feature” to AI as infrastructure – embedded into discovery, decisioning, checkout, and support. NRF framed the show as “The Next Now,” and the floor backed it up with practical demos of agentic … Read more

CES 2026 Recap: Agentic AI Went Mainstream and Conversion is the New Battleground

Shashank Singh at CES 2026

It’s been more than couple of weeks since CES 2026 in Las Vegas, and one message is still loud and clear: AI isn’t just getting smarter – it’s getting more agentic, more hybrid, and more real-world. I was on the show floor with our partners 360 Direct Access at Eureka Park (Booth 61244), and I’m proud to share a … Read more

🎉 Bakstage.AI Blog Is Live

Over the last year, we’ve learned a ton building “instant engagement” experiences that actually convert – not just collect leads. So we’re starting a blog to share the real playbooks behind it. What you’ll find on the blog: If you’re a CMO, CRO, Head of CX, or Sales leader trying to turn inbound traffic into … Read more